Privacy Policy
This page explains what information we collect when you use this site or book a repair with us, and how we use it. We keep this simple and honest — no legal jargon, just what actually happens to your details.
What we collect
When you book a repair, send us a message, or leave a review, we collect the details you provide — typically your name, phone number, device information, and whatever you tell us about the problem. We don't collect anything beyond what you enter into these forms.
Why we collect it
We use your name and phone number only to confirm and process your repair booking, follow up on your device's status, or respond to your enquiry. That's it — we don't use your information for marketing lists or anything beyond what you contacted us for.
How it's stored
Booking details are stored securely in our internal scheduling system so our team can manage repairs and follow up with you. We take reasonable steps to keep this information safe.
We don't sell or share your information
Your details are never sold, rented, or shared with third parties for marketing purposes. The only sharing that happens is with our own technicians, so they can carry out your repair.
Your rights
You can ask us at any time what information we hold about you, or ask us to delete it. Just reach out using the contact details below and we'll sort it out promptly.
Questions?
If anything here is unclear, or you'd like to ask about your information, contact us at [email protected] or on WhatsApp.