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itel phone repair in Kampala

A, P and S series. Screens, batteries, back covers and charging, quoted before we start.

  • Price firstQuoted before we start
  • Send your modelWhatsApp us to confirm
  • 60-day warrantyParts and labour
  • New Pioneer MallLevel 6, Shop PI-53

itel phones are built to be affordable, so a repair has to be affordable too. We replace itel screens, batteries, back covers and charging ports at budget prices, quoted before we start.

What we repair on itel phones

Four repairs, done well.

  • Screens

    Cracked glass, dead touch, lines or black patches. We replace the screen and test it before you leave.

    Find my price
  • Batteries

    Battery drains fast, the phone shuts off, or the back is lifting because the battery has swollen.

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  • Back covers

    Cracked, loose or broken back covers and glass backs, fitted so the phone closes tight again.

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  • Charging

    Loose or dead charging port, slow charging, or a charger that only works at an angle.

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itel starting prices

Parts and labour included.

itel seriesScreenBatteryCharging portBack cover
itel A seriesFrom UGX 50,000From UGX 35,000From UGX 30,000UGX 30,000–40,000
itel P seriesFrom UGX 50,000From UGX 35,000From UGX 30,000UGX 30,000–40,000
itel S seriesFrom UGX 50,000From UGX 35,000From UGX 30,000UGX 30,000–40,000

Starting prices by series. The exact price depends on your model, and you get a firm quote before any work begins. itel backs are plastic, so a back cover is UGX 30,000–40,000. Use Find my price under Back covers to check your model. See all repair prices.

How it works

  1. 1Message or walk inSend your model on WhatsApp, or come to the shop
  2. 2Quick checkWe look at the phone and find the fault
  3. 3Price confirmedYou agree the price before we start
  4. 4Repair and warrantyCollect your phone with a 60-day warranty

Signs you need this repair

  • Cracked, black or unresponsive itel screen
  • Lines, spots or flickering on the display
  • Battery drains fast, or the phone shuts off at 20%
  • Back is lifting or bulging (stop using it and bring it in)
  • Charger is loose, slow, or only works at an angle
  • Cracked or loose back cover

Questions people ask

Do you repair itel phones in Kampala?

Yes. We repair itel phones, including A, P and S series, at New Pioneer Mall, Level 6, Shop PI-53. Message us your model on WhatsApp and we confirm we can help.

How much is a itel screen replacement in Kampala?

It depends on the series. From UGX 50,000 for the most affordable itel phones. We confirm the exact price for your model before any work begins.

Which itel repairs do you do?

Screens, batteries, back covers and charging ports. We do not offer software repairs, unlocking or flashing for itel phones at the moment.

How long does a repair take?

Screens and batteries are often done in 30 to 60 minutes while you wait. If we need to order a part for your model, we tell you the time before you decide.

Can I send my itel from outside Kampala?

Yes. We take mail-in repairs from anywhere in Uganda. Message us on WhatsApp first and we explain how to send it safely.

Is there a warranty?

Yes. 60 days on the parts we fit and the work we do.

Visit us in Kampala

New Pioneer Mall Building, Level 6, Shop PI-53

Mon–Fri 9am–6pm · Sat 10am–5pm · Sun by appointment

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