Mon–Fri 9AM–6PM · Sat 10AM–5PM Call: +256 704 066625 WhatsApp: +256 784 469656
iPHONE DOCTOR® · KAMPALA, UGANDA

Uganda's Trusted Repair Experts

Certified Technicians. Genuine Parts. Same‑Day Service.

What Needs Repair..?

Tap the symptom. We'll show the usual fix, time and starting price.

Not sure what's wrong?Send us a photo or short video of the problem on WhatsApp and we'll tell you the likely fix and price.
Send a photo or video

Trade in old, get new

Get cash or credit for your old iPhone, or browse pre-owned and UK used phones with a 3-month warranty. Free quote on WhatsApp.

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What customers say

Review us on Google
★★★★★

Screen shattered in the morning, back in my hand by lunch. Price was exactly as quoted.

Brenda N. — iPhone 12, screen
★★★★★

Two other shops said my phone was finished after water. These guys cleaned it and it still runs.

Joseph K. — Galaxy S21, water damage
★★★★★

Battery replaced in half an hour, and they explained the warranty clearly.

Aisha M. — iPhone XR, battery
iPhone with a damaged display before screen replacementSame iPhone after screen replacement
Screen replacement before → after
iPhone stuck on a white screen before repairiPhone working normally after repair
White screen fix before → after
Cracked back glass next to a freshly replaced back glass
Back glass cracked vs new

Photographed on our own counter in Kampala. Prefer WhatsApp? Send us your review.

Questions people ask

Quick answers — or see our full services list.

How long does a repair take?

Common jobs like screens and batteries are often finished in 30–60 minutes while you wait. Water damage and board-level work take longer. You get a time estimate after diagnosis.

Is the repair covered by a warranty?

Yes — 60 days on the parts we fit and the work we do. It covers faulty parts and workmanship on that repair.

Do you charge for diagnosis?

Not for obvious faults like a cracked screen. Complex faults and water damage carry a small diagnostic fee, and it's credited towards the repair if you go ahead.

What if the device can't be fixed?

Some devices are past saving. If yours is, you pay only the diagnostic fee where one applies, and we'll talk through data recovery or safe recycling.

Which brands do you work on?

Apple, Samsung, DJI, Google Pixel, Xiaomi, Huawei, Nothing and more, plus iPads, tablets, laptops and drones. See our full brands list and repair prices.

Where's my repair? Can I check the status?

Message your ticket number on WhatsApp and we'll tell you where it is and when it'll be ready.

How can I pay?

We accept mobile money (MTN and Airtel), cash and card. We confirm the price with you before any work starts.

Do you offer pickup and delivery in Kampala?

Yes — we can pick up and deliver within Kampala. Message us on WhatsApp with your location and we'll confirm if we cover your area and the delivery fee.

Will I lose my data during a repair?

Screen and battery repairs don't touch your data. For board-level repairs we tell you before we start if there is any risk to your data, so you can back up first where possible.

I'm not in Kampala — can I still get my device repaired?

Yes — we accept mail-in repairs from anywhere in Uganda. Package your device securely and ship it to us via any reliable courier at New Pioneer Mall Building, Level 6, Shop PI-53, Kampala. Once it arrives, we diagnose it and confirm the price and payment with you directly over WhatsApp before doing any work. Mail-in typically adds 1–2 extra days each way for shipping on top of the usual repair time.